Gainsight PX Destination

Updated

About this integration

Gainsight PX (formerly known as Aptrinsic) provides a personalized product experience platform to help you acquire, retain, and grow your customer base by creating real-time, personalized engagements driven by product usage data. With Gainsight PX, you can implement an effective product-led go-to-market strategy that increases product adoption and customer lifetime value.

Getting started

  1. Go to the Data Pipelines tab and click Connections.

  2. Click Add New under Destinations.

  3. Select the Gainsight PX destination.

  4. (Optional) Select the sources that you want to connect to this destination. You can always connect sources to your destination later. We’ll only show you eligible sources.

  5. Configure your destination.

    1. Api Key: Gainsight PX API key. You can find this key in the "Administration/Products" screen.

    2. Data Center: The PX data center where your PX subscription is hosted.

  6. Click Enable Destination.

Actions

When you’re done setting up your destination, you can go to the Actions tab to see how we map source events to your destination.

You may need to add actions for this destination

While we often have default triggers for actions, we don't always add those actions as defaults. You may need to add actions to make sure that you're sending all the data that you want to send to your destination. See our actions page for help setting up actions.

ActionDefault TriggerDescription
Send EventSend entire event payload to Gainsight PX
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