Mobile App Sources
UpdatedUnlike most other sources, our mobile sources aren’t just a way to pass data from one platform to another. They support push notifications and in-app messages from Customer.io Journeys!
How mobile SDKs work
When you integrate our mobile SDK into your app, you’ll gain support for mobile messages and the ability to send your app data to downstream destinations like your analytics platform, your marketing automation suite (Customer.io Journeys), and so on.
We currently have SDKs for iOS (Swift), Android, React Native, and Flutter.
to your audience|a b-.->d(Your analytics platform) b-.->e(Your CRM) b-->c(Customer.io Journeys)
Minimum versions
Our SDKs became “integration sources” in fairly recent releases. If you’re on a release older than the ones listed below, you’ll need to upgrade to take advantage of all our integration features—like support for anonymous activity.
| Platform | Minimum “source” version |
|---|---|
| iOS (Swift) | 3 |
| Android | 4 |
| React Native | 4 |
| Flutter | 2 |
| Expo | Coming soon! |
Create a mobile source
To support our mobile SDKs, you’ll first need to create your sourceA source is a website or server that you want to capture data from—it’s a source of data!, providing you with API credentials you’ll use to initialize the SDK and communicate with Customer.io.
By default, your iOS source isn’t connected to anything; you have to tell us where you want to send your mobile data. As a part of this process, you’ll connect your mobile source to your Journeys workspace—Customer.io as both source and destination. You must connect your source to your Journeys destination to take advantage of push and in-app messaging features.
- In the Data Pipelines tab, click Sources.
- Click Add Source and pick a Mobile source.
- Enter a Name your source, like My iOS App.
- We’ll present you with credentials that you’ll use to initialize the SDK. Copy them and keep them handy.
- Click Complete Setup to finish setting up your source. But you’re not done yet!
- Select your Journeys workspace on the right-side of the Connections page.
- Click Add source and select the source you set up in previous steps. This tells Customer.io to send data from your app to your Customer.io workspace.
The connections page shows your source connected to your Journeys workspace. Hover over a source or destination to see its active connections. While we connect your source to your Journeys workspace by default, you can connect your source to other destinations so you can use your data wherever it benefits you—like your analytics platform, a CRM, and so on.
Now you’re ready to integrate the SDK into your app! See our SDK developer documentation for help with the integration process.
