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Clevertap Destination

Updated

About this integration

CleverTap is designed to enhance customer retention and lifetime value. Sending source data to CleverTap gives you access to their AI/ML-powered insights and automation features, so you gain insights into your customers’ behaviors and deliver meaningful experiences to customers that increase engagement and overall satisfaction.

Getting started

  1. Go to Data & Integrations > Integrations and select the Clevertap entry in the Directory tab.

  2. (Optional) Select the data sources that you want to connect to your outbound integration. You can always connect data sources later. We’ll only show you data sources that work with your integration.

  3. Configure your integration.

    1. Clevertap Account Id: CleverTap Account Id. This can be found under Settings Page.

    2. Clevertap Passcode: CleverTap Passcode. This can be found under Settings Page.

    3. Clevertap Endpoint: Account regions.

    Setup your integration
    Setup your integration

  4. Click Enable Destination.

Actions

When you’re done setting things up, you can go to the Actions tab to see how we map incoming data to your integration.

The actions for your integration
The actions for your integration

User Upload

The User Upload Action enables you to create or update user profiles in CleverTap.

User Delete

The User Delete Action enables you to remove user profiles in CleverTap.

Conversion timestamps

If you want to convert ISO-8601 strings to timestamps, set Convert Timestamps when setting up actions. This converts attributes containing ISO-8601 strings (like 2023-05-18T22:58:45+00:00) to Unix timestamps (like 1684475925). We’ll only convert valid ISO-8601 date-times. If you store your timestamps in another format, we won’t convert them.

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