# Clevertap Destination

## About this integration

CleverTap is designed to enhance customer retention and lifetime value. Sending source data to CleverTap gives you access to their AI/ML-powered insights and automation features, so you gain insights into your customers’ behaviors and deliver meaningful experiences to customers that increase engagement and overall satisfaction.

[Mode How we forward source data to the destination: through Customer.io's servers or directly from our JavaScript client.](/cdp/destinations/getting-started/#connection-mode)

[Web sources Indicates whether or not this integration supports our the JavaScript client.](/cdp/sources/getting-started/#types-of-sources)

[API sources Indicates whether or not this integration supports our server libraries (Go, NodeJS, Python), API, Mobile SDK, and other data sources.](/cdp/sources/getting-started/#types-of-sources)

[Supported calls The API methods this integration supports.](/cdp/sources/source-spec/source-events/)

[Integration name The name of this integration if you want to enable or disable it in the `integrations` object.](/cdp/sources/source-spec/common-fields/#the-integrations-object)

Standard

[identify](/api/cdp/#operation/identify), [page](/api/cdp/#operation/page), [track](/api/cdp/#operation/track), [group](/api/cdp/#operation/group), and [alias](/api/cdp/#operation/alias)

CleverTap (Actions)

## Getting started[](#getting-started)

1.  Go to **[Data & Integrations > Integrations](https://fly.customer.io/workspaces/last/journeys/integrations/all/directory)** and select the **Clevertap** entry in the *Directory* tab.
    
2.  (Optional) Select the data sources that you want to connect to your outbound integration. You can always connect data sources later. We’ll only show you data sources that work with your integration.
    
3.  Configure your integration.
    
    1.  **Clevertap Account Id**: CleverTap Account Id. This can be found under [Settings Page](https://developer.clevertap.com/docs/authentication#getting-your-account-credentials).
        
    2.  **Clevertap Passcode**: CleverTap Passcode. This can be found under [Settings Page](https://developer.clevertap.com/docs/authentication#getting-your-account-credentials).
        
    3.  **Clevertap Endpoint**: Account regions.
        
4.  Click **Enable Destination**.
    

## Actions[](#actions)

When you’re done setting things up, you can go to the *Actions* tab to see how we map incoming data to your integration.

You may need to add actions for this integration

While we often have default triggers for actions, we don't always add those actions as defaults. You may need to add actions to make sure that you're sending all the data that you want to send to your integration. See our [actions](/integrations/data-out/actions/) page for help setting up actions.

### User Upload[](#user-upload-cloud)

The User Upload Action enables you to create or update user profiles in CleverTap.

### User Delete[](#user-delete-cloud)

The User Delete Action enables you to remove user profiles in CleverTap.

### Conversion timestamps[](#conversion-timestamps)

If you want to convert ISO-8601 strings to timestamps, set *Convert Timestamps* when setting up actions. This converts attributes containing ISO-8601 strings (like `2023-05-18T22:58:45+00:00`) to Unix timestamps (like `1684475925`).

We’ll only convert valid ISO-8601 date-times down to millisecond precision. If you store your timestamps in another format, or store timestamps using nanosecond precision, we won’t convert them.

*   `2025-08-13T15:45:17.451Z` ✅ (milliseconds - will convert)
*   `2025-08-13T02:08:40.1418726Z` ❌ (nanoseconds - won’t convert)