Home dashboard
UpdatedUse the Home dashboard to start where you last left off, explore message performance, or determine your next step with suggested action items.
Use the Agent to understand your workspace data and assist in managing your workflows.
Continue where you left off
Under Ready to keep going, you’ll see a carousel of pages you last edited. If you haven’t made any changes in the last 90 days, you’ll see a list of actions you can take to get started.
Explore your message performance
Under How’s your workspace doing, you can track high-level message delivery over the 30 days so you can see trends in workspace performance and respond if things aren’t trending the way you want them to.
You can switch between your message channels to hone in on how email vs push notifications, etc are performing. For more information on what these metrics mean, check out our metrics docs:
To dive deeper into how messages are performing based on your workflows—campaigns, broadcasts, etc—click Analysis. This takes you to the Analysis page where you can run reports.
Review suggested action items
Under What should we work on, you’ll see a list of actions suggested by AI. Use these insights to help guide your next action and keep your workspace as performant as possible. Click one to open the Agent and get started.
Learn more about how Customer.io uses AI and what features are available to you in AI Features.
Track your teammates’ activity
Under What’s your team up to, you’ll see a list of your teammates’ activity over the past week. This can help you identify opportunities to collaborate or support your team.
