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Disconnect an email from an automation

Design Studio New Updated

You can disconnect an email from a campaign, API-triggered broadcast, newsletter, or transactional message made in Design Studio so you can use it elsewhere.

 This article applies to Design Studio

We are currently piloting Design Studio, our new email design system, and making some information available to customers. If you don’t have access to Design Studio, please continue to use our other email editors.

You can also duplicate the message to use it in another automation.

Disconnect message from an automation

To disconnect a Design Studio message from a campaign or API-triggered broadcast, delete the email block from your workflow.

To disconnect a Design Studio message from a newsletter or transactional message, you can either switch to another message type (then back to “Email” if you want a different email connected) or delete the automation and start over.

After you disconnect the message, your message will update to Unused on your Design Studio dashboard.

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