40

Exit Blocks

Exit blocks allow you to force a set of users who are following a given path to exit the campaign.

How it works

Normally, people leave a campaign when they reach the end. But if you set up branches and flow controls, you may want to allow people to exit the campaign at different points along different paths. That’s what exit blocks are for!

You can place exit blocks along different branches in your workflow, letting people gracefully exit the campaign along different paths in your workflow.

For example, imagine that you have a multi-split branch configured to send messages to anyone whose favorite color is red or yellow, but you want to make sure that everyone else does not receive messages from this branch and leaves the campaign. You can place an exit block in the ‘All others’ branch so anyone whose favorite color isn’t red or yellow exits the campaign immediately.

Add an exit to a branch

Drag an Exit Block into your workflow. You can only place exit blocks at the ends of branches. When you drag an exit block, you’ll see a ‘+’ icon appear in all the places you’re allowed to place it.

Delete an exit block

To delete an exit and reconnect the path to the workflow, click the Exit block and click Delete.