# LINE metrics and reporting

Customer.io tracks metrics for your LINE messages so you can understand how your audience interacts with them. You can view LINE metrics in campaign dashboards and the delivery log.

## LINE message metrics[](#line-message-metrics)

The following metrics apply to LINE messages. Note that metrics like **Delivered** depend on the [webhook you set up](/journeys/line-get-started/#set-up-line-webhook-to-track-metrics) in your LINE account.

Metric

Description

Attempted

We’re trying to send the message to LINE. You may see this status if we need to retry your message.

Sent

The message left Customer.io and was passed to LINE.

Delivered

LINE confirmed that the message reached the recipient, reported through your LINE webhook.

Failed

The message didn’t leave Customer.io. This typically happens when a required variable is missing or there’s a configuration issue.

Clicked

The recipient tapped a tracked link in the message.

Converted

The recipient completed your [conversion goal](/journeys/campaign-conversions/).

 We don’t support reply tracking for LINE messages

This means that you can’t use replies as a conversion goal or respond to inbound messages.