> This page is part of the [Customer.io documentation](https://docs.customer.io). For the complete index, see [llms.txt](https://docs.customer.io/llms.txt).
> Last updated: July 10, 2026

# Deliveries & Drafts data

The Deliveries & Drafts page shows you a list of delivered or drafted messages across all journeys and provides a way to export data within a specified timeline.

[![You can see a list of deliveries. It is filtered for the last month.](https://docs.customer.io/images/deliveries-landing.png)](#1a9397073f6a833f39be08a105368618-lightbox)

To **view deliveries or drafts** over a specific time period:

1.  Select **Deliveries & Drafts** from the left hand menu.
2.  Select either the *Deliveries* or *Drafts* tab.
3.  Filter for messages across any and all channels (email, in-app, etc). For delivered messages, you can search by status (sent, failed, attempted, etc), too.
4.  Click a message to view the message body and supporting data, such as the campaign it belongs to.

## Export to CSV

To **export deliveries or drafts** over time:

1.  Select **Deliveries & Drafts** from the left hand menu.
2.  Select either the *Deliveries* or *Drafts* tab.
    1.  From the *Deliveries* tab, filter by the channel and status you want in your export. The date filter on the table has no impact on the export; you’ll set that in the next step.
    2.  From the *Drafts* tab, filter by the channel and date range (maximum 6 months at a time) you want to export.
3.  Select **Export to CSV** above the table (for Deliveries, you’ll choose your date range here - max 6 months at a time).
4.  Then confirm your export.

The export may take a few minutes, depending on the amount of data. You will receive an email to download your CSV or you can find it on the [**Exports** page](https://fly.customer.io/workspaces/last/journeys/exports) (under **Configure data**, click **More**).

## Export fields

*   id
*   campaign\_id - includes deliveries for API-triggered broadcasts
*   campaign\_name - includes deliveries for API-triggered broadcasts
*   newsletter\_id
*   newsletter\_name
*   template\_id - message id
*   template\_name - message name
*   channel
*   transactional\_message\_id
*   transactional\_message\_name
*   subject
*   action\_id - id of the [workflow action](/messaging/send/workflows/builder/) item. For instance, if you dragged an email onto the canvas and clicked the item, you’d see the id on the top right of the left pane.
*   parent\_action\_id
*   customer\_id
*   recipient - the `To` field of the message
*   created
*   created\_RFC3339\*
*   failure\_message
*   sent
*   sent\_RFC3339\*
*   delivered
*   delivered\_RFC3339\*
*   opened
*   opened\_RFC3339\*
*   clicked
*   clicked\_RFC3339\*
*   converted
*   converted\_RFC3339\*
*   bounced
*   bounced\_RFC3339\*
*   spammed
*   spammed\_RFC3339\*
*   unsubscribed
*   unsubscribed\_RFC3339\*
*   suppressed
*   suppressed\_RFC3339\*
*   failed
*   failed\_RFC3339\*
*   drafted
*   drafted\_RFC3339\*
*   topic\_unsubscribed
*   topic\_unsubscribed\_RFC3339\*
*   email - will not populate if you deleted the user from your workspace

\*RFC3339 is a date and time standard like so: 2023-05-09T18:20:45Z.

## Troubleshoot failed and attempted messages

If you see `Attempted` or `Failed` as a status on your message, go to [Failed and attempted messages](/messaging/metrics/message-failed/) for more information and help fixing any errors.

*   *   [Export to CSV](#export-to-csv)
    *   [Export fields](#export-fields)
    *   [Troubleshoot failed and attempted messages](#troubleshoot)

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