> This page is part of the [Customer.io documentation](https://docs.customer.io). For the complete index, see [llms.txt](https://docs.customer.io/llms.txt).
> Last updated: July 10, 2026

# How to collaborate

[BetaThis feature is new and we're actively working on it.](/accounts/settings/beta-experimental-features/#beta-features)

Collaborate with teammates to review and fine-tune your messages made in Design Studio.

## Overview

Design Studio offers you and your teammates many tools for collaborating on your messages—you can **share**, **export**, or **capture a screenshot** of your work, create rounds of [**feedback**](/messaging/design-studio/collaboration/feedback), and access [**version history**](/messaging/design-studio/collaboration/version-history).

You can also [**send a test**](/messaging/design-studio/collaboration/send-test/) to see how the message looks in your inboxes.

 Only one person can edit a Design Studio message at a time.

Design Studio doesn’t offer live, cross-team collaboration. If someone else is working on a message when you enter the visual or code editor, you’ll be prompted to **Take over Editing** or **View Only**.

## Share

This is the same as copying the browser link of your message. From the dropdown menu next to your filename, click **Share**, then click **Copy link**.

[![The top-left of the Design Studio editor. A dropdown menu with an arrow pointing to the Share option.](https://docs.customer.io/images/design-studio-share.png)](#dc7ee8f99b0ec3211ca00ae69fdf13be-lightbox)

You can send the link to anyone on your team, but note they must log in to access it.

## Export

You can easily export all of your files from Design Studio. Click the **Export** button in the dropdown by the filename.

[![The top-left of the Design Studio editor. A dropdown menu with an arrow pointing to the Export option.](https://docs.customer.io/images/design-studio-export.png)](#9c9a438ed5c79bf09515e0c17bf47a46-lightbox)

From here, you can choose to download a zip of all your files, an HTML file, or a PDF.

Export option

Description

**Download ZIP**

This includes your final HTML (the processed version of your code that includes transformers), the text version of the email, and any relevant, uploaded assets.

**Copy HTML**

This copies the final, processed HTML of the email to your clipboard.

**Download PDF Report**

This includes a PDF summary of your email based on [settings you can customize](#customize-your-pdf-report).

### Customize your PDF Report

When exporting a PDF, decide what the envelope should be and if you want a description:

*   **Email name** – by default, this is the filename
*   **From name** and **From email address**
*   **Subject** – by default, this is the filename
*   **Description** (optional)

By default, every PDF includes a *700px-wide desktop screenshot* of your full message. You can also include a:

*   Mobile screenshot (320px wide)
*   [Dark mode](/messaging/design-studio/emails/styles/dark-mode/) screenshot
*   Plain text version of your message

Check any of the following to include additional details:

*   **Link validation** – Adds numbered callouts to links in the screenshot
*   **Image validation** – Checks for missing/broken images
*   **Spam score** – Adds your spam score from SpamAssassin

## Capture a screenshot

If you need a quick visual to share or review, you can take a screenshot of the preview window at any time. Go to the preview window, and click the camera icon to capture your screenshot.

[![The toolbar at the bottom of a preview. From left to right is the preview toggle, a person icon, and camera icon.](https://docs.customer.io/images/design-studio-screen-capture.png)](#fb24f9619c94bb24fbcbf892392aaecf-lightbox)

The screenshot includes preview settings like dimensions. The file is `.png`, and will open in a new tab in your browser.

*   *   [Overview](#overview)
    *   [Share](#share)
    *   [Export](#export)
        *   [Customize your PDF Report](#customize-your-pdf-report)
    *   [Capture a screenshot](#capture-a-screenshot)

Copy page

Copy page [Download .md](/messaging/design-studio/collaboration/collaborate.md)

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