> This page is part of the [Customer.io documentation](https://docs.customer.io). For the complete index, see [llms.txt](https://docs.customer.io/llms.txt).
> Last updated: July 10, 2026

# Disconnect an email from an automation

[BetaThis feature is new and we're actively working on it.](/accounts/settings/beta-experimental-features/#beta-features)

You can disconnect an email from a campaign, API-triggered broadcast, newsletter, or transactional message made in Design Studio so you can use it elsewhere.

You can also [duplicate the message](/messaging/design-studio/file-manager/#duplicate-files) to use it in another automation.

## Disconnect message from an automation

To disconnect a Design Studio message from a campaign or API-triggered broadcast, delete the email block from your workflow.

To disconnect a Design Studio message from a newsletter or transactional message, you can either switch to another message type (then back to “Email” if you want a different email connected) or delete the automation and start over.

After you disconnect the message, your message will update to *Unused* on your Design Studio dashboard.

*   *   [Disconnect message from an automation](#disconnect-message-from-an-automation)

Copy page

Copy page [Download .md](/messaging/design-studio/emails/connected/disconnect-from-automation.md)

Is this page helpful?

![](https://docs.customer.io/images/export-success.png) ![](https://docs.customer.io/images/export-failure.png)

# How can we make it better?

Close

Do you need help from Customer.io support?  No  
 Yes

What part of Customer.io do you need help with? 

How can we improve this page?

Email (optional):  Please provide a valid email address

 I am not a bot

 

We appreciate your feedback!

Our support team will contact you as soon as possible