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Upgrade from 3x to 4x

This page details breaking changes from the previous major version of the SDK, so you understand the development effort required to update your app and take advantage of the latest features.

What changed?

This update provides native support for Data PipelinesCustomer.io’s customer data platform, helping you capture data from your sources, transform it, and send it to destinations where you can act on it. Data Pipelines is also the preferred integration path for your Customer.io workspace, as it supports all of our Journeys features and other destinations that rely on your data. as a part of the Customer.io SDK. While this represents a significant change “under the hood,” we’ve tried to make it as seamless as possible for you; much of your implementation remains the same.

This move also adds two additional features:

• Support for anonymous tracking: you can send events and other activity for anonymous users, and we’ll reconcile that activity with a person when you identify them.
• Built-in lifecycle events: the SDK now automatically captures events like “Application Installed” and “Application Updated” for you.
• New device-level data: the SDK captures the device name and other device-level context for you.

If you’re new to Data Pipelines, don’t worry! It’s free and it’s very similar to our other APIs. We’ll walk you through the process to set up your Android app as a data sourceA source is a website or server that you want to capture data from—it’s a source of data! and everything.

When you’re done, you’ll be able to use your app data’s in both Customer.io and other downstream destinations—like your analytics platform, data warehouse, or CRM. All that and you’ll be prepared to accept new features and improvements that we roll out in the future!

Upgrade process

You’ll update initialization calls for the SDK itself and the push and/or in-app messaging modules.

As a part of this process, your credentials change. You’ll need to set up a new data sourceA source is a website or server that you want to capture data from—it’s a source of data! in Customer.io and get a new CDP API Key. But you’ll also need to keep your previous siteId as a migrationSiteId when you initialize the SDK. The migrationSiteId is a key helps the SDK send remaining traffic when people update your app.

When you’re done, you’ll also need to change a few base properties to fit the new APIs. In general, identifier becomes userId, body becomes traits, and data becomes properties.

1. Get your new CDP API Key

The new version of the SDK requires you to set up a new data sourceA source is a website or server that you want to capture data from—it’s a source of data! in Customer.io. As a part of this process, you’ll get your CDP API Key.

1. Go to the Data Pipelines tab. On the Connections page under Sources, click Add Source.
2. Select the Mobile: Android source and then click Next: Connect Android.

   

   
3. Enter a Name for the source, like “My Android App”.
4. We’ll present you with a code sample containing a cdpApiKey that you’ll use to initialize the SDK. Copy this key and keep it handy.
5. Click Complete Setup to finish setting up your source.

   

   

Now the Connections page shows that your Android source is connected to your Journeys workspace. Hover over a source or destination to see its active connections. You can also connect your Android source to additional destinations if you want to send your mobile data to additional services—like your analytics provider, data warehouse, or CRM.

2. Import datapipelines instead of tracking

We’ve replaced the tracking package with datapipelines. You’ll need to update your import statements to reflect this change.

// replace `tracking` with:
implementation 'io.customer.android:datapipelines:4.3.0'

3. Update your initialization

You’ll initialize the new version of the SDK and its packages with SDKConfigBuilder objects instead of a CustomerIOConfig. A few of the configuration options changed. In particular,

• CustomerIOBuilder replaces CustomerIO.Builder.
• cdpApiKey replaces apiKey: this is a new key that you got from Step 1
• migrationSiteId replaces siteId: this is the same key you used in the previous version of the SDK. You need to include this property to send remaining traffic when people update your app.
• AutoTrackActivityScreens replaces autoTrackScreenViews: functionality is unchanged.
• The messagingInApp module now includes a site ID and region—these tell the SDK which workspace your in-app messages come from.

CustomerIOBuilder(
   applicationContext = this,
   // new credentials
   cdpApiKey = "your_cdp_api_key"
   migrationSiteId = "your_site_id"
   // region = Region.EU if your account is in the EU
).apply {
   addCustomerIOModule(
      ModuleMessagingInApp(
        // the in-app module now has its own configuration
         config = MessagingInAppModuleConfig.Builder(
            siteId = "your_site_id",
            region = Region.US
         ).setEventListener(InAppMessageEventListener()).build()
      )
   )
   addCustomerIOModule(ModuleMessagingPushFCM())
   build()
}

5. Update your identify, track, and screen calls

Our APIs changed slightly in this release. We’ve done our best to make the new APIs as similar as possible to the old ones. The names of a few properties that you’ll pass in your calls have changed, but their functionality has not.

• identify: identifier becomes userId and body becomes traits
• track: data becomes properties
• screen: name becomes title, and data becomes properties

We’ve highlighted changes in the sample below.

//identify: identifier becomes userId, body becomes traits
CustomerIO.instance()
  .identify(
    userId = "USER_ID",
    traits = mapOf("first_name" to "firstName")
  )

// track: data becomes properties
CustomerIO.instance().track(
  name = "purchase",
  properties = mapOf("product" to "socks", "price" to "4.99")
)

// screen: name becomes title, data becomes properties
CustomerIO.instance().screen(
  title = "purchase",
  properties = mapOf("product" to "socks", "price" to "4.99"),
  category: String = "" // optional
)

Configuration Changes

As a part of this release, we’ve changed a few configuration options. The MessagingInApp and MessagingPush modules also now take their own configuration options.

datapipelines configuration options

For the base SDK, you’ll use SDKConfigBuilder to set your configuration options. The following table shows the changes to the configuration options.

MessagingInApp configuration options

When you initialize the MessagingInApp package, you must pass both of these configuration options.