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Video Library

Learn about the Customer.io platform and how it all works.

Customer.io product tour

Learn how to send a one-time broadcast to your users, which we refer to as a newsletter—even though it isn't limited to email!

Broadcasts: Send a newsletter

Learn about the Overview and Metrcs tabs on a live campaign.

Campaign metrics

Learn about the metrics available on the Workflow tab of a live campaign.

Campaign metrics inline with your workflow

Learn about the different kinds of campaign triggers we offer, so you can send people down the right messaging paths at the right times.

Campaign triggers

We have three different email editors. Learn about the differences between them, so you can create emails whether you want to write your own HTML or build your message from ready-to-use blocks.

Choose an email editor

There are three major ways to send messages in Customer.io. Watch this video to learn when to run a campaign, send a broadcast, or trigger a transactional message

Choose your path: campaigns, broadcasts, & transactional messages

Create your first objects

Here's a quick overview of the setup process for Data Pipelines. In this video, we're using the JavaScript source—our most popular and easy-to-use source.

Data Pipelines setup

This video provides a brief rundown of data and privacy settings in Customer.io.

Data Pipelines: privacy & compliance

If you want to send email through Customer.io, you'll need to authenticate your domain.

Email: domain authentication

Learn Customer.io's integration framework—Data Pipelines—functions, so you can start capturing data from data sources and forwarding it to destinations where you can activate it.

How Data Pipelines works

Learn how to set up an in-app NPS survey

In-app: NPS survey

Integrate with our client-side JavaScript integration in just a few minutes, to bring data into Customer.io *and* send your audience in-app messages.

Integrate with our JavaScript client

Capture data from Salesforce in your Customer.io workspace.

Integrate with Salesforce

Introduction to objects

Use A/B tests to improve performance of your one-time broadcasts.

Newsletter: A/B test

Objects speed run: Marketplace

Objects speed run: SaaS

People and events are your data in Customer.io.

Understand your data: people and events

Learn about liquid syntax to personalize your messages with customer data.

Use your data: liquid syntax

Learn about using your customers' attributes to group them into segments.

Use your data: segments

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