Log In

Book demo Start trial

Platform
Pricing
Customers
Docs

Request Demo Sign In

Get Started Get Started
Journeys Journeys
Integrations Integrations
Releases
Releases
Latest features at Customer.io
See real deliverability metrics for your audience
2025-06-19
Understanding email deliverability used to mean juggling multiple reports, subscribing to expensive third-party tools, or relying on generic industry …
Send critical text messages with transactional SMS/WhatsApp
2025-06-18
With transactional messaging available for SMS and WhatsApp, you can send important, timely one-to-one messages like two-factor authentication (2FA) …
Official release: build segments with AI
2025-06-11
Build a segment with AI to help you get up and running quickly and find gaps in your current conditions. Generate a segment from a brief prompt or …
Videos Videos

Loading…

Video Library

Learn how to send a one-time broadcast to your users, which we refer to as a newsletter—even though it isn't limited to email!

Broadcasts: Send a newsletter

Learn about the Overview and Metrcs tabs on a live campaign.

Campaign metrics

Learn about the metrics available on the Workflow tab of a live campaign.

Campaign metrics inline with your workflow

Learn about the different kinds of campaign triggers we offer, so you can send people down the right messaging paths at the right times.

Campaign triggers

We have three different email editors. Learn about the differences between them, so you can create emails whether you want to write your own HTML or build your message from ready-to-use blocks.

Choose an email editor

There are three major ways to send messages in Customer.io. Watch this video to learn when to run a campaign, send a broadcast, or trigger a transactional message

Choose your path: campaigns, broadcasts, & transactional messages

Create your first objects

Learn how the Customer.io platform works at a glance.

Customer.io platform tour

Here's a quick overview of the setup process for Data Pipelines. In this video, we're using the JavaScript source—our most popular and easy-to-use source.

Data Pipelines setup

This video provides a brief rundown of data and privacy settings in Customer.io.

Data Pipelines: privacy & compliance

If you want to send email through Customer.io, you'll need to authenticate your domain.

Email: domain authentication

Learn Customer.io's integration framework—Data Pipelines—functions, so you can start capturing data from data sources and forwarding it to destinations where you can activate it.

How Data Pipelines works

Learn how to set up an in-app NPS survey

In-app: NPS survey

Integrate with our client-side JavaScript integration in just a few minutes, to bring data into Customer.io *and* send your audience in-app messages.

Integrate with our JavaScript client

Capture data from Salesforce in your Customer.io workspace.

Integrate with Salesforce

Introduction to objects

Use A/B tests to improve performance of your one-time broadcasts.

Newsletter: A/B test

Objects speed run: Marketplace

Objects speed run: SaaS

In-app messages provide a way to engage with people not only in your mobile app, but also on your website. This video provides some examples to demostrate the power and versatility of in-app messages.

The power of in-app messages

People and events are your data in Customer.io.

Understand your data: people and events

Learn about liquid syntax to personalize your messages with customer data.

Use your data: liquid syntax

Learn about using your customers' attributes to group them into segments.

Use your data: segments

Video Categories

Video Categories

customer.io overview
broadcasts
campaigns
integrations
messaging
objects
people
personalization & liquid
segments

Is this page helpful?

How can we make it better?

Do you need help from Customer.io support? No
Yes

What part of Customer.io do you need help with?

How can we improve this page?

Email (optional): Please provide a valid email address

I am not a bot

We appreciate your feedback!

Our support team will contact you as soon as possible

Platform

Platform overview
Platform features
Journeys
Data Pipelines
Parcel
Pricing

Resources

Documentation
Release Notes
Blog
Community
Competitors
API
Guides

Company

About
Careers
Support
Partners
Startup Program
Contact

win@customer.io

9450 SW Gemini Dr
Suite 43920
Beaverton, Oregon 97008-7105 US

Status Terms of Service Privacy Policy @2024 Peaberry Software, Inc.