Wait to send messages until objects and relationships meet conditions

Messaging

You can now use Wait Until to hold a journey until a condition on the object—or a relationship to the object—that triggered an automation is true. This makes it easy to align messages and other workflow actions to object states or times for things like orders, subscriptions, appointments, and more.

Wait to send messages until objects and relationships meet conditions

For example, you can:

  • Send a message when an order’s status is equal to delivered
  • Send reminders based on important dates and times like Appointment.starts_at
  • Provision an account or user when they activate a subscription