Honor your audience's consent for email open tracking

We’ve added a way for you to honor your audience’s consent to track email opens. This also helps you stay in compliance with regional regulations, like France’s latest CNIL rule, which takes effect July 14, 2026.

You can now decide when to track email opens. This includes:

• A workspace setting to track opens for everyone, everyone who doesn’t explicitly opt out, or only people who opt in.
• A per-contact cio_email_tracking_consent attribute you can set through the API, imports, etc; this attribute represents consent for open tracking.
• A hosted consent page you can link to from your emails, so recipients can grant or withdraw consent themselves.