New names for familiar parts of Customer.io
ReleasedWe’ve updated some navigation labels to better match how people think about marketing automation and messaging their audience: Campaigns are now Automations, People are Profiles, and Newsletters are One-time sends.
Here’s what changed:
| You used to see | You’ll now see |
|---|---|
| Campaigns | Automations |
| People | Profiles |
| Broadcasts > Newsletters | Broadcasts > One-time sends |
| Analysis | Reports |
| Deliveries & drafts | Message activity (with Sent and Drafts tabs) |
| Activity logs | Profile activity |
APIs and data don’t change. Endpoints, field names, and identifiers keep their names. What we now call an automation is still a campaign in the API, and a one-time send is still a newsletter. Any links you’ve bookmarked will still work; we redirect the old paths to the new ones automatically—both in the app and in our documentation.