New names for familiar parts of Customer.io

Released

We’ve updated some navigation labels to better match how people think about marketing automation and messaging their audience: Campaigns are now Automations, People are Profiles, and Newsletters are One-time sends.

Here’s what changed:

You used to seeYou’ll now see
CampaignsAutomations
PeopleProfiles
Broadcasts > NewslettersBroadcasts > One-time sends
AnalysisReports
Deliveries & draftsMessage activity (with Sent and Drafts tabs)
Activity logsProfile activity

APIs and data don’t change. Endpoints, field names, and identifiers keep their names. What we now call an automation is still a campaign in the API, and a one-time send is still a newsletter. Any links you’ve bookmarked will still work; we redirect the old paths to the new ones automatically—both in the app and in our documentation.

Copied to clipboard!