Customer.io
v1.0.0
OpenAPI 3.1.0

Get transactional message metrics

US region

Client Libraries
Shell Curl

Get transactional message metrics

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Returns a list of metrics for a transactional message in steps (days, weeks, etc). We return metrics from oldest to newest (i.e. the 0-index for any result is the oldest step/period).

You cannot request fewer than 2 steps of any period (2 hours, 2 days, 2 weeks, or 2 months). For instance, ?period=days&steps=1 means two days - the 48 hours before the API request was made. ?period=days&steps=0 returns the same as the maximum of the period - ?period=days&steps=45. See the steps parameter below for the maximum count of each period.

Path Parameters
  • transactional_id
    Type: integer
    required

    The identifier of your transactional message. You'll find this in the UI or URL of your transactional message. For example, if this is the path of a transactional message URL - /transactional/3/templates/139 - the transactional_id is 3.

Query Parameters
  • period
    Type: stringenum

    The unit of time for your report.

    values
    • hours
    • days
    • weeks
    • months
  • steps
    Type: integer

    The number of periods you want to return. Defaults to the maximum available, or 12 if the period is in months. Maximums are 24 hours, 45 days, 12 weeks, or 121 months. Days start at 00:00 EST. Weeks start at 00:00 EST on Sunday. Months start at 00:00 EST on the 1st of the month.

Responses
  • application/json
  • 404

    The transactional message you requested does not exist.

  • 429

    Your request is over the 10-per-second limit.

Request Example for get/v1/transactional/{transactional_id}/metrics
curl 'https://api.customer.io/v1/transactional/1/metrics?period=days&steps=1' \
  --header 'Authorization: Bearer YOUR_SECRET_TOKEN'

{
  "metric": {
    "series": {
      "attempted": [
        1
      ],
      "bounced": [
        1
      ],
      "clicked": [
        1
      ],
      "human_clicked": [
        1
      ],
      "prefetch_clicked": [
        1
      ],
      "converted": [
        1
      ],
      "created": [
        1
      ],
      "deferred": [
        1
      ],
      "delivered": [
        1
      ],
      "drafted": [
        1
      ],
      "failed": [
        1
      ],
      "opened": [
        1
      ],
      "human_opened": [
        1
      ],
      "prefetch_opened": [
        1
      ],
      "sent": [
        1
      ],
      "spammed": [
        1
      ],
      "suppressed": [
        1
      ],
      "undeliverable": [
        1
      ],
      "topic_unsubscribed": [
        1
      ],
      "unsubscribed": [
        1
      ]
    }
  }
}

Returns transactional message metrics by series (with increments are based on the period and step in your request) for transactional message.