Customer.io
v1.0.0
OpenAPI 3.1.0

Get campaign action metrics

US region

Client Libraries
Shell Curl

Get campaign action metrics

​

Returns a list of metrics for an individual action. The response format and available parameters depend on the version parameter that you use with this endpoint. We strongly recommend that you use version=2:

Version 2 (Recommended):

  • Uses res, tz, start, and end parameters
  • Based on resolution with flexible time ranges
  • Returns metrics over a period of time (resolution) from oldest to newest

Version 1 (Deprecated):

  • Uses period and steps parameters
  • Based on steps (days, weeks, etc)
  • Returns metrics from oldest to newest (i.e. the 0-index for any result is the oldest step/period)
  • You cannot request fewer than 2 steps of any period (2 hours, 2 days, 2 weeks, or 2 months)
  • For instance, ?period=days&steps=1 means two days - the 48 hours before the API request was made
  • ?period=days&steps=0 returns the same as the maximum of the period - ?period=days&steps=45
Path Parameters
  • campaign_id
    Type: integer
    required

    The ID of the campaign that you want to trigger or return information about.

  • action_id
    Type: integer
    required

    The action you want to lookup or act on.

Query Parameters
  • version
    Type: stringenum
    required

    The version of the metrics API to use.

    values
    • 1
    • 2
  • type
    Type: stringenum

    The type of item you want to return metrics for. When empty, the response contains metrics for all possible types.

    values
    • email
    • webhook
    • twilio
    • whatsapp
    • slack
    • push
    • in_app
    • live_notification
  • res
    Type: stringenum

    Version 2 only. Determines increment for metrics—hourly, daily, weekly, or monthly.

    values
    • hours
    • hourly
    • days
    • daily
    • weeks
    • weekly
    • months
    • monthly
  • tz
    Type: string

    Version 2 only. The time zone for the metrics you are requesting. If you do not provide a time zone, we use EST. You must use the region format.

  • start
    Type: integerFormat: unix timestamp

    Version 2 only. The unix timestamp for the beginning of your metrics.

  • end
    Type: integerFormat: unix timestamp

    Version 2 only. The unix timestamp for the end of your metrics. Limited to 10 years from the start parameter.

  • period
    Type: stringenum

    Version 1 only. The unit of time for your report.

    values
    • hours
    • days
    • weeks
    • months
  • steps
    Type: integer

    Version 1 only. The number of periods you want to return. Defaults to the maximum available, or 12 if the period is in months. Maximums are 24 hours, 45 days, 12 weeks, or 120 months.

Responses
  • application/json
  • 400

    The campaignID or actionID is invalid.

  • 404

    The campaign and/or action do not exist.

  • 429

    Your request is over the 10-per-second limit.

Request Example for get/v1/campaigns/{campaign_id}/actions/{action_id}/metrics
curl 'https://api.customer.io/v1/campaigns/3/actions/1/metrics?version=1&type=email&res=hours&tz=America%2FNew_York&start=1652718066&end=1&period=days&steps=1' \
  --header 'Authorization: Bearer YOUR_SECRET_TOKEN'

{
  "metric": {
    "series": {
      "2xx": [
        1
      ],
      "3xx": [
        1
      ],
      "4xx": [
        1
      ],
      "5xx": [
        1
      ],
      "attempted": [
        1
      ],
      "bounced": [
        1
      ],
      "clicked": [
        1
      ],
      "human_clicked": [
        1
      ],
      "prefetch_clicked": [
        1
      ],
      "converted": [
        1
      ],
      "created": [
        1
      ],
      "deferred": [
        1
      ],
      "delivered": [
        1
      ],
      "drafted": [
        1
      ],
      "failed": [
        1
      ],
      "opened": [
        1
      ],
      "human_opened": [
        1
      ],
      "prefetch_opened": [
        1
      ],
      "sent": [
        1
      ],
      "spammed": [
        1
      ],
      "suppressed": [
        1
      ],
      "undeliverable": [
        1
      ],
      "topic_unsubscribed": [
        1
      ],
      "unsubscribed": [
        1
      ]
    }
  }
}

Returns action metrics by series based on the version and parameters of the request.