Customer.io

Algolia Insights

Getting started

  1. Go to Data & Integrations > Integrations and select the Algolia Insights entry in the Directory tab.
  2. (Optional) Select the data sources that you want to connect to your outbound integration. You can always connect data sources later. We'll only show you data sources that work with your integration.
  3. Configure your integration.
    1. appId: Your Algolia Application ID.
    2. apiKey: An API key which has write permissions to the Algolia Insights API
  4. Click Enable Destination.

Actions

When you're done setting things up, you can go to the Actions tab to see how we map incoming data to your integration.

You may need to add actions for this integration

While we often have default triggers for actions, we don't always add those actions as defaults. You may need to add actions to make sure that you're sending all the data that you want to send to your integration. See our actions page for help setting up actions.

ActionDefault TriggerDescription
Product Clicked Eventstype = "track"and
event = "Product Clicked"

When a product is clicked within an Algolia Search, Recommend or Predict result

Conversion Eventstype = "track"and
event = "Order Completed"

Successful product purcahses which can be tied back to an Algolia Search, Recommend or Predict result

Product Viewed Eventstype = "track"and
event = "Product Viewed"

Product views which can be tied back to an Algolia Search, Recommend or Predict result

Updated September 1, 2026