Customer.io

Sprig destination

Getting started

  1. Go to Data & Integrations > Integrations and select the Sprig entry in the Directory tab.
  2. (Optional) Select the data sources that you want to connect to your outbound integration. You can always connect data sources later. We'll only show you data sources that work with your integration.
  3. Configure your integration.
    1. Environment ID: Your environment ID (production or development).
    2. Debug mode: Enable debug mode for testing purposes.
  4. Click Enable Destination.

Actions

When you're done setting things up, you can go to the Actions tab to see how we map incoming data to your integration.

You may need to add actions for this integration

While we often have default triggers for actions, we don't always add those actions as defaults. You may need to add actions to make sure that you're sending all the data that you want to send to your integration. See our actions page for help setting up actions.

ActionDefault TriggerDescription
Identify Usertype = "identify"

Set user ID and/or attributes.

Sign Out Usertype = "track"and
event = "Signed Out"

Clear stored user ID so that future events and traits are not associated with this user.

Track Eventtype = "track"and
event != "Signed Out"

Track event to potentially filter user studies (microsurveys) later, or trigger a study now.

Update User IDtype = "alias"

Set updated user ID.

Updated September 1, 2026