Search for profiles

Updated

To locate specific profiles, you can filter for them from the Profiles page. You can export the results to CSV.

Filter by email

To find a profile by their email address, type the beginning of their email address or search by email domain:

Tweety is typed into the search field. There are two dropdown optiions.
Tweety is typed into the search field. There are two dropdown optiions.

Then select which option applies to your search.

This does not return email addresses where your search term is somewhere in the middle of the string.

Filter by conditions

You can also add one or more conditions to search for profiles:

Multiple conditions added to the conditions tab on the Profiles page.
Multiple conditions added to the conditions tab on the Profiles page.
  • Segment condition: Filter by segments profiles do or don’t belong to.
  • Profile attribute condition: Filter by the existence of a profile’s attribute or whether it matches a certain value.
  • One-time send condition: Filter by whether or not a profile has received a particular one-time send.
  • Message condition: Filter by whether specific messages by channel have or have not been delivered, opened, etc.
  • Event condition: Filter by whether a specific event has or has not been performed.
  • Device condition: Filter by whether a profile’s mobile device matches certain criteria; these fields are based on data collected from our mobile SDKs, not other methods of identification.
  • Opt out condition: If you send SMS, you can filter by whether someone has opted out of receiving messages from a particular sender number.

Export search results

If you’d like to export your results, you can click Export to CSV and choose the data you’d like to export. Learn more about export options.

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